Updated: August 18, 2020
Table of contents
You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:
You agree that we may use your personal information for the following purposes:
Aggregate data: Aggregate data is general information about groups of customers and does not identify individual customers. AllGood may combine your information with that of other customer to generate aggregate data that can be used to improve our service or develop new ones. For example, we may tell a third party how many users have subscribed to a particular service, but not identify that you personally are a subscriber.
Sharing information with and registration on social media sites: We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook, Google Plus and Twitter.
- to comply with legal obligations or a court order; or
- if this is necessary for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution, or
- if it is necessary to maintain our policies or to protect the rights and freedoms of others.
Information you share on www.allgood.market: Our Website allows users to share advertisements and other information with other users, thereby making this shared information accessible to other users. Since our Website also enables you to directly contact a Buyer or Donor/Seller, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users.
In case you visit our Website from a shared computer or a computer in an internet café, we strongly recommend that you log off after each session. If you do not want the shared computer to remember you and/or your credentials, you will need to remove cookies and/or the history of your website visits.
You agree that we may use the information collected by us to send you offers, whether personalised or not, or to contact you by telephone regarding products or Services offered by AllGood.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.
When you no longer wish to receive marketing communications from us, you can, where applicable, change your preferences in your AllGood account, or follow the unsubscribe link in the marketing communication you received.
If you opt out of receiving marketing or commercial communications, we retain the right to send you non-marketing communications such as correspondence about your relationship with us, information about transactions, or notifying you of updates to our Privacy Notices or Terms of Service. The effect of an opt-out will be to stop personalized advertising, but it will still allow the collection of information for certain purposes such as usage, research, analytics and internal online services operation purposes). You may still see non-personalized advertisements, including ads based on general geographic region. In addition to that, we do not allow third parties to track or collect your personal information on our sites for their own advertising purposes without your explicit consent.
Please note that we also carry out digital advertising campaigns from time to time that do not rely on your personal data.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.
- by writing to AllGood Inc. Attention: AllGood Inc. Customer Support Address: 59 Lothian Avenue, Etobicoke, ON M8Z 4K6
We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us as indicated in Part 7 of this policy (“Accessing, Reviewing and Changing Your Personal Information “).
To keep your personal information secure, you are required to safeguard any user name or password information in accordance with the Terms of Service.
We do our best to ensure information we collect is accurate, complete and up-to-date. We rely on our users to disclose to us all relevant information and to inform us of any changes.
AllGood's employees and contractors are required to adhere to standards and policies to ensure that personal information is secure and treated with the utmost care and respect. Furthermore, AllGood limits access to your personal information to those employees or contractors who AllGood reasonably believes need to come into contact with that information in order to do their jobs, and personal information will only be reviewed if anonymize of otherwise accessed on a “need-to-know” basis.
If you wish to exercise any of the rights set out below, please contact us as provided in Part 7 of this policy (“Accessing, Reviewing and Changing Your Personal Information”).
Right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you.
Right to request correction of any of the data we have about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Right to request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where you believe our use of the data is unlawful; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Please note that for certain purposes we may be legally obligated to retain your data.
Right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which you believe impacts your fundamental rights and freedoms. You may also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may deny your request if we have compelling legitimate grounds to process your information.
Right to request for the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a commonly used format.
Right to withdraw your consent to the processing of your personal data at any time. This does not affect the legality of any processing we have already carried out based on the consent given previously.
Once you make a request regarding your personal information, we will respond with details of whether we hold personal information about you, what that information is and how it has been use as well as what third parties we shared it with. We encourage you to advise us whether the information we have is inaccurate or incomplete and we will correct or update it if appropriate.
No fee usually required: You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Time to respond: We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
However, before you make a complaint to the data protection authority, we would appreciate the chance to deal with your concerns in the first instance, please reach out to us.
There may be instances where we cannot grant you access to the personal data we hold about you. If that happens, we will give you written reasons for any refusal. Where permitted by law, we may also disagree with your request to correct or update your personal data (for example, if we consider that your proposed update is incorrect).
In addition to the foregoing, you may have additional rights depending on your local law.
We reserve the right to verify your identity in connection with any requests regarding personal data to help ensure that we provide the information we maintain to the individual to whom it pertains and allow only that individual or their authorized representatives to exercise rights with respect to that information. We will try to comply with your request as soon as reasonably practicable. Please note that your exercise of these rights is subject to certain exemptions and our interests.
Abuse and unsolicited commercial communications ("spam"): We do not tolerate abuse of our Website. You do not have permission to add other AllGood users to your mailing list (e-mail or postal) for commercial purposes, even if a user has purchased something from you, unless the user has given his explicit consent. If you notice that someone is abusing our Website (spam or spoof emails), please notify us by writing to firstname.lastname@example.org.
It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Service in any other way. For your security, we may scan messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. We do not permanently store messages sent through these resources.
Children: Our Services are not designed for use by individuals under the age of 13. If you are under the age of 13, please do not use the Services and/or submit any information through the Services. If you have reason to believe that a child under the age of 13 has provided personal information to AllGood through the Services, please contact us at email@example.com and we will delete that information from our databases to the extent required by law.
User submitted content: Some features of the Services allow you to post content on our Website or social media pages, such as photos. We do not have control over how other users who have access to the Website will use any content you post publicly or send to them privately. We urge you to exercise discretion when sharing personal information with other users.
We may also use any ad you post on AllGood, including the uploaded photo or image of the product as well as other data (including user name and location) associated with the ad, for our own advertising purposes, including social media, Facebook ads, newsletters and ads for any media. By posting content on the Website, you hereby grant to AllGood a worldwide, non-revocable, non-exclusive, perpetual, royalty-free, and sub-licensable right to use, create derivative works of, modify, and distribute (including without limitation, distribution online, through multiple channels, and bundled with other applications or materials) such content, and further, agrees to waive any moral rights to such content, and agree that AllGood may modify or adapt such content in order to transmit, display or distribute it over other applications and in various media. You agree that you will individually and jointly defend, indemnify and hold harmless AllGood from and against any claims arising from the nature of the content submitted and/or the ownership of content posted by you and any claims of infringement of third party intellectual property related to such content.
To help protect your privacy, we allow only limited access to other users’ contact information as necessary to fulfil your transactions, collect payments and process donations. However, when users are involved in a transaction, they may have access to each other’s name, user ID, email address, and other contact information.
Contact: If you have any questions about AllGood and our Website please contact us by writing to firstname.lastname@example.org.